Privacy Policy
At Puliyappatta Ayurveda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
When you interact with our website, we may collect the following information.
Personal Information
You may voluntarily provide:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order Information
Payment Information
Payments made on our website are securely processed through our authorised payment gateway partner.
We do not store your:
- Credit Card details
- Debit Card details
- UPI PIN
- Banking passwords
- CVV numbers
Payment information is processed securely by our payment gateway in accordance with industry security standards.
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Referral Source
- Cookies
This information helps us improve our website and customer experience.
We use your information to:
- Process your orders
- Deliver purchased products
- Send order confirmations
- Provide shipment updates
- Respond to customer enquiries
- Improve our website and services
- Prevent fraudulent activities
- Comply with legal obligations
- Maintain transaction records
We only collect information necessary for these purposes.
We may contact you regarding:
- Order confirmations
- Shipping updates
- Customer support
- Product updates
- Promotional offers
- New product launches
- Festival offers
You may opt out of promotional communications at any time by contacting us.
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted service providers when necessary to fulfil your order, including:
- Payment Gateway Providers
- India Post
- Courier Partners (if applicable)
- Government Authorities when legally required
These service providers receive only the information necessary to perform their services.
We take appropriate technical and organisational measures to protect your information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.
Our website may use cookies to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Enhance user experience
You may choose to disable cookies through your browser settings. However, some website features may not function properly.
Our website may contain links to third-party websites or services.
These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of external websites.
Our website is not intended for children under the age of 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so that we can remove it.
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Delete your personal information where legally permissible
- Withdraw consent for future communications
To exercise these rights, please contact us at:
Email: support@puliyappattaayurveda.com
We retain personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes
When no longer required, your information will be securely deleted or anonymised.
If you voluntarily submit:
- Reviews
- Testimonials
- Feedback
- Product photographs
you grant Puliyappatta Ayurveda permission to display them on our website or official social media platforms for promotional purposes, unless you specifically request otherwise.
We will never publish sensitive personal information without your consent.
If you contact us regarding Ayurvedic eye treatment or request an appointment, the information you provide will be used solely for:
- Scheduling appointments
- Responding to your enquiry
- Providing consultation-related assistance
Please note that Puliyappatta Ayurveda does not provide medical diagnosis or treatment through this website, email, WhatsApp, or telephone. All consultations and treatments are conducted exclusively at our clinic.
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
The revised version will be published on this page along with the updated Effective Date.
We encourage you to review this page periodically.
Consent By accessing or using this website, placing an order, or submitting your personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
